Home » Games News » Notice: Scheduled Character Cleanup - January 26th, 2010!
Notice: Character Clean-up!
In order to improve performance across all game servers and provide the best possible service, we will be performing another Character Clean-up!
On Tuesday, January 26th, 2010, we will be running a special maintenance on all servers. In addition to the routine server checks and updates, we will also be undergoing another character cleanup. Maintenance this time around should be shorter than the last cleanup we had but slightly longer than the usual weekly ones. Please review the following details:
Any inactive character that is level 20 or below, that have not been logged into since June 31st, 2009 will be removed from the accounts they reside on. It's important to note that, while the characters will be removed, they *can* be recovered for a limited time should there be a need to do so.
This will ONLY affect characters that are level 20 and below that have not been logged into since June 31st, 2009.
If you have a level 20 character or below that you do not want to lose, please log in to this character BEFORE January 26th, 2010. Provided the character has been logged into since June 31st of last year, it will NOT be removed from your account.
Last but not least, should you lose a level 20 character and below due to this upcoming maintenance and want him/her recovered, WE WILL RESTORE your character for a limited time so long as you submit a ticket requesting us to do so. Requests to recover any missing characters as a result of this upcoming maintenance must be submitted within 60 days following the January 26th, 2010 maintenance.
Thank you very much for your time and thank you for your understanding.